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The En-Light-ener
Candle Making Newsletter
 
 

Managing Shipping Options

Lately, it seems like each issue of the Enlightener gives you a new job title. This issue is no different. Some of our past issues have assigned you as an accountant, a perfumer, a production manager and now, to ensure your candle business survives, it is important that you become the new shipping manager. It is important to understand the importance of all the inbound and outbound shipping options for your customers.

Each of the major package companies, United Parcel Service (UPS), Federal Express (FEDEX), and the US Postal Service (USPS) are good at what they do, but each one offers different opportunities to succeed and fail at getting your package delivered. It really is important to oversee how your product gets to its final destination.

1 Pound to 10 Pound Packages

All 3 companies can handle packages of this size. In most instances, the Post Office will be the least expensive. However, the tracking system for shipping and receiving with USPS can be somewhat limited. Unless you request a proof of delivery, confirmation is not part of the standard option. As a company it is important to know that your customers have received their packages. Sometimes when a package is delivered to a large company and it's not marked properly, finding out where it is can be very difficult. Having a proof of delivery can help your customer track down who signed for it, and therefore where it can be found. Both UPS and Fedex will get signatures when dropping off the package, so you can minimize disputes about package delivery and keep the customer happy.

When sending out samples it is always nice to be able to follow up and know exactly what day the sample arrived.

In addition, UPS and Fedex do a much better job of alerting the shipper when damage has occurred in transit. With this alert, you can reship the item in a much more timely manner than it takes for the post office to return the item.

UPS has recently launched a new service called "Sure Post" and Fedex has launched a program called "Smart Post." With these services, the carrier, UPS or Fedex, handles transit of the package all the way to the point where the local post office delivers it to the residential customer. This is a new product and they are not currently offering this to all customers. You may want to check with your appropriate UPS or Fedex representative to see if this is a program worth considering. It is only really effective for packages under 9 pounds that are going to residential locations; anything over 10 pounds is assessed surcharges.

When shipping with any of the services, always be sure to have an accurate shipping address. Not having this can delay the delivery of items. If UPS and Fedex are able, they will deliver to the address they believe to be correct, but there are fees associated with this level of service.

11 Pound to 199 Pound Packages

Packages that fall within these weights are usually best shipped by Fedex or UPS. The rates for both of these services can be found online. When checking rates there are some important criteria that will have an effect on the actual charges you have to pay. Residential addresses have additional fees, and many zip codes in the US have a premium when deemed "Rural" or "extended Rural." These fees can add up to $2.50 per package or more. Many customers may reside in these areas and not even know they are considered to be in extended areas.

It is important that when you are determining in-bound shipping rates you use the site to calculate your charges and not the UPS rate chart, because the rates will be different if you ship to a "extended" delivery area as opposed to shipping to a "non-extended" delivery area. It would be more expensive to receive a package with identical weight than it would be if you were shipping this to the same zip code.

200 Pound Packages

When shipping 200 pound packages, UPS offers what is referred to as "100 pound service." Shipping this way can save anywhere from 8%-22%, depending on residential, commercial or other destination rates. For example, if you currently use 200 pounds of wax a month and have a case shipped weekly, you are always going to be better off having all 4 cases shipped at the same time. Doing this will save you shipping charges and, in most instances, lower costs for the product when ordering that quantity.

300 + Pound Packages

As you get to this weight and above, shipping by a common carrier is usually the most cost effective way to receive goods. Products arrive completely on 1 skid, are easier to unload, and generally have not been tossed around as much.

The downside to going with a common carrier is that the trucking company is only responsible for getting the product to the back of the truck, and it is your responsibility to get it off the back of the truck and where you need it to be. But the savings when shipping through a common carrier can be significantly more than when individual boxes shipped. Another disadvantage of shipping by a trucking company is that there can be fees other than the residential fees. For example, there is an extra charge for a lift gate or extra charge for notifying the customer before delivery and they may even charge you more if the delivery takes extra time. Even with these charges, the savings can be significantly more than individual box shipping.

The key when shipping is to always know what your options are and to ensure that ALL of the extra fees are accounted for when billing a customer.

As more and more shopping occurs over the internet, shipping companies are developing ways to make it more convenient for homeowners to receive their goods. Fedex launched a service several years back where they can deliver on Saturdays. UPS has a program called "My Choice" which can offer perks such as:

  • The ability to manage home deliveries around busy schedules and not the other way around, which helps to eliminate missed deliveries.
  • Delivery Alerts, so you can get the most up-to-date information about the delivery.
  • Online authorization for UPS to deliver packages without your signature when you will not be home to sign in-person.

There can be a great deal involved in the shipment of your products, so be sure to know all of your options. Your UPS and/or Fedex representatives want you to be successful, so be sure to use them as a resource to help grow your business.


Hi! I'm Chandler!
I can help you
learn how to make candles.

CHANDLER'S CORNER

What are some holiday projects for groups that are suitable for all ages?

As we approach the holidays, groups and organizations are actively engaged in crafting activities, and so I am asked this question quite often.

In general, there are several creative group projects ideal for any age group. I have listed them along with the links for previously featured projects.

It is always best to engage in projects that do not require the wax to be heated and ones in which the participants can take the project home when completed. Some of my favorites include the following...

Making Dipped Tapers

Beeswax Candle Sheets -- Fun, Easy, and Profitable
September 2003

Candle Making Made Fun...Wax Art Crystals
March 2003

 


November 2012

Featured Project:
Luminary Candles

Note: For our avid readers, and we know there are many, we are sorry to have a reprint of this project, but the luminary can be such an important part of raising the awareness of candles.

Ever drive around your town on Christmas Eve and see all of the driveways or shops glowing with magnificence? These spectacular sites generally start with candles. Even if you are not a candlemaker, you can get your entire neighborhood involved.

Step 1
Select a votive to use. For this project you can use one that you have made or a standard 15-hour votive.

Step 2
Fill the bag with enough sand to prevent the bag from blowing away in the evening. Place the votive in the bag and light. Naturally, these should only be used in outdoor displays.

Step 3
Line them along a driveway or sidewalk.

Note: Even though it is outside, extreme caution should be used.

Secret #1
Cut designs into the bag or add decorations to the outside of the bag. Snowflakes, stars and candy canes always add a special holiday touch. As identified in the feature article, you may even want to think about donating these to your local business if you can place your label on the outside of the bag.

Secret #2
If you are expecting guests, try scenting them so that your guests will be surprised with the pleasant smell of Bayberry, Christmas Cheer or some other wonderful holiday fragrance as they approach your home or business.

Secret #3
Since the votive is not seen, the color is not important. You can use up all of your scrap wax to make these candles.

Secret #4
If you are making these for your own use, you may want to use soup cans, pet food (if metal) or other metal containers.

Secret #5
If you have snow on the ground, make a large snowball and hollow out the middle, then put a candle in it. Make sure to keep these candles away from shrubs, trees and other flammable objects.

FAST FACTS

Candles are still going strong. Need some confirmation?

  • According to the National Candle Association 7 out of 10 Households use Candles.
  • Candle Sales are close to 2 Billion.
  • When you type "candles" into the Google search engine, there are over 145 million listings.

 

 


We hope you enjoyed this issue of the En-Light-ener.
Thank you for your continued interest and support.
Our goal is to make this newsletter as entertaining and educational as possible.
Let us know if you have any ideas on how we can improve.

Candlewic Company
3765 Old Easton Road
Doylestown, Pennsylvania 18901
800-368-3352

 

Issue Index

March 2014 -- Pick a Wick and more...

February 2014 -- Soy-lutions and more...

January 2014 -- Jump Starting and more...

December 2013 -- A Year-End Thank YOU! and more...

November 2013 -- Choosing the Right Wax and more...

October 2013 -- Holiday Season Checklist and more...

September 2013 -- Choosing the Right Wax and more...

August 2013 -- Sunscreen For Your Candles and more...

June 2013 -- Tools of the Trade and more...

April 2013 -- Spring Is In The Air and more...

March 2013 -- To Be or Not to Be and more...

February 2013 -- Keeping Up With the Times and more...

January 2013 -- A New Year of Candle Making and more...

December 2012 -- The Twelve Tips of Candle Making and more...

November 2012 -- Managing Shipping Options, Luminary Candles and more...

October 2012 -- Resources for Candle Makers, Snowball Candles and more...

September 2012 -- Paraffin wax - Not Your Cup of Tea, One-Pour Tins and more...

August 2012 -- Choosing the Right Wax, Aluminum Molds and more...

July 2012 -- Candle Making Kits, Palm Wax Candles and more...

June 2012 -- Starting Your Own Candle Business, Grubby Candles and more...

May 2012 -- Three Step Guide to Show Success, Candle making Without Melting and more...

April 2012 -- With Every Season, a Change in Process and more...

March 2012 -- The Whole Ball of Wax and more...

February 2012 -- Choosing the Right Color and more...

January 2012 -- Time for Your Yearly Checkup - Candle Business Style and more...

December 2011 -- The Twelve Tips of Candle Making, and more...

November 2011 -- Our Candle Making Wish List, Holiday Luminaries, and more...

October 2011 -- Overlooked But Definitely Not Overrated, Making votives with votive pins, and more...

September 2011 -- Time to Light a Fire for Your Business, What to do with extra candle wax, and more...

August 2011 -- All About Candle Additives, Ice Candle Project, and more...

July 2011 -- Create Unique and Trendy Candles, Taper Candles Using Polyurethane Molds, and more...

June 2011 -- Use Summertime To Improve Your Candle Making Business, Floral Pillar Candles Project, and more...

May 2011 -- Getting Your Candle Making Business Online, About Aluminum Molds, and more...

April 2011 -- Choosing the Right Soy Wax, Making Scented Votives and Floaters, and more...

March 2011 -- 5 Valuable Tips for Starting a Candle Making Business, Making Dipped Tapers, and more...

February 2011 -- Advice on Selecting Candle Wicks, Add That Finishing Touch, and more...

January 2011 -- First Impression Is Everything in Selling Candles, One-Pour Tins, and more...

December 2010 -- The Twelve Tips of Candle Making and more...

November 2010 -- Wish List for Candle Making, How to Make Grubby Candles, and more...

October 2010 -- Getting to the Next Level, Making Mottled Candles, and more...

September 2010 -- Five Tips to Make Customers Fall In Love With Your Candles, Veggie Dip Candles, and more...

August 2010 -- Back to Candle Making, Summer Sand Candles

July 2010 -- Are You Selecting the Right Wax?, Beeswax Pillar Candles, and more...

June 2010 -- 5 Free (or low cost) Business Growth Candle Making Business Resources, Vegetable Wax Candles, and more...

May 2010 -- Create Your White Castle Opportunity, No Melting Required Candle Project, and more...

April 2010 -- How To Reduce, Reuse and Recycle When Making Candles, What To Do With Extra Candle Wax, and more...

March 2010 -- Why Color Is Important, Making Streak Candles Project, and more...

February 2010 -- Pillar Candles - What's Old Is New, Making Palm Wax Candles, and more...

January 2010 -- New Year, New Decade and New Candle Making Tactics, Textured Candle Project, and more...

December 2009 -- 12 Tips of Candle Making, and more...

November 2009 -- Tom Turkey on Candle Making, Candle Kits vs Buying Indidual Supplies, and more...

October 2009 -- Taking the Scary out of Candle Making, Snowball Candle Project, and more...

September 2009 -- 4 Quick Tips to Improve Your Candle Line, Layered Candle Project, and more...

August 2009 -- Is Big Always Better?, Cookie Cutter Candle Making Project, and more...

July 2009 -- How to Set Candle Prices, All Natural Beeswax Garden Flare Candle Making Project, and more...

June 2009 -- 5 Tips for Avoiding Margin Drain, Tri-Color Candle Making Project, and more...

May 2009 -- How To Select a Candle Wick, Chunk Candle Making Project, and more...

April 2009 -- Candle Making Ideas for Summer, Candle Making Projects, and more...

March 2009 -- Mold Techniques in Candle Making, A Simple Candle Project, and more...

February 2009 -- Setting the Right Mood Year Round, Tealight Candle Project, and more...

January 2009 -- Reacquainting Yourself with Candle Making Waxes, Tri-Color Candle Project, and more...

December 2008 -- 12 Days of the Candle Making Business, Candle Making Projects, and more...

November 2008 -- Candle Making Business Cliches, Miracle Molding Material Projects, and more...

October 2008 -- Candle Making Terms Explained, How To Make Mottling Candles, and more...

September 2008 -- Adding on to Your Candle Lines, How To Make Candle Luminaries, and more...

August 2008 -- Candles & Their Fragrances, How To Make Pillar Candles, and more...

July 2008 -- Sunscreen For Your Candles, How To Make Dipped Tapers, and more...

June 2008 -- Fall Candle Season Starts Now, Extraordinary Candle Making Project, and more...

May 2008 -- Green Candle Making, Green Candle Projects, and more...

April 2008 -- Recent Candle Industry Price Increases, Aluminum Mold Candle Project, and more...

March 2008 -- Straight Wax, Exciting New Candle Making Products, and more...

February 2008 -- Business Side of Candle Making, Ice Candle Project, and more...

January 2008 -- Basics of Blended Wax Candles, Rose Floater Candle Project, and more...

December 2007 -- 12 Days of Business, 2007 Candle Making Projects, and more...

November 2007 -- Show Time for Candle Making, Making Snow Candles, and more...

October 2007 -- Ready, Set, GO candle making, Candle Luminaries, and more...

September 2007 -- GREENING Your Product Line and Your Bottom Line…, One-Pour Candle Tins, and more...

August 2007 -- Candle Making's Center of Focus, Making Streak Candles, and more...

July 2007 -- The Latest in Candle Making Products, Votive Candle Project, and more...

June 2007 -- Setting Your Candles' Sale Price, Summer Candle Projects, and more...

May 2007 -- Determining Your Candle Making Costs, Using Extra Candle Wax, and more...

April 2007 -- Natural Wax Buzz Part 2, Layered natural candles, and more...

March 2007--Crucial details of candle making, Candle projects with no melting required, and more...

February 2007--How to choose a candle making mold, Making custom candle molds, and more...

January 2007--"Green" Candle Making, tri-color jar candle project, and more...

December 2006--Looking into the candle making future, 2006 candle projects, and more...

November 2006--Introducing...a candle making introduction, candle projects, and more...

October 2006--Prime time: candle wicks, taper candle projects, and more...

September 2006--Clearly still here:Gel candle making, one-pour tins, and more...

August 2006--Fragrance - the driving force of candle making, a new contest, and more...

July 2006--Planning your production, using granulated wax, and more...

June 2006--Our 35th Year, using aluminum candle molds, how much candle fragrance to use, and more...

May 2006--Summertime candle making, making natural lemon candles and more...

April 2006--Choose the candle wick, making tealight candles and more...

March 2006--Choose the right wick base, blending soy wax with paraffin, making palm wax candles and more...

February 2006--The roll of wax additives in a blended wax world, UV additives, making grubby candles and more...

January 2006--The secrets of soy wax candles, more ways to use candles, making soy wax container candles and more...

December 2005--Planning for the new year, announcing our new home, secrets about wicks, and more...

November 2005--Holiday candle making, ideas to sell more candles, making luminaries and more...

October 2005--Temperture issues when making candles, how to start making candles and more...

September 2005--Choose the right candle mold, ASTM safety standards, and more...

August 2005--Color and Fragrance trends, choosing the right candle making tools, and more...

July 2005--Planning for efficient production, Marketing your Candles, Making Swirl Candles, and more...

June 2005--New market trends in candle shapes and textures, Making Textured Candles, and more...

May 2005--The trends and science of candle fragrances, Making Mottled Candles, and more...

April 2005--How to select the proper candle wick, Top Colors, Making "Earthy" Chunk Candles, and more...

March 2005--Selecting the right wax Part III, Our Top Waxes, Making Floral Candles, Our History and more...

February 2005--Selecting the right wax Part II, Our Top Fragrances, Making Fruit Candles and more...

January 2005--Selecting the right wax, Using blended wax, Coloring wax, Making Layered Jar Candles and more...

December 2004--All about candle making fragrances, Making Grubby Candles and more...

November 2004--Choosing Color for your candle making, Making snowball candles and more...

October 2004--Candle Making Busy Season, Making Palm Wax Candles, Speeding Up Candle Production and more...

September 2004--Candle Wax Melters, Making Sense of your Candle Scents, Making Taper Candles and more...

August 2004--Getting Ready For The Season, Using Votive Pins To Make Votive Candles, No Melt Candle Making and more...

July 2004--Some History & What's New, Paraffin Myths, Making Golf Ball Candles and more...

June 2004--Choosing the Right Candle Wax for Your Needs, Making One-Pour Tins and more...

May 2004--Investigating New Products, Burn Testing, Making Freestanding Gel Pillars & Novelties and more...

April 2004--Candle Making Trends, Rolled Candles with Beeswax Sheets, Making Taper Candles and more...

March 2004--Color Theory & Techniques, Floating Candle Molds, Making Tealight Candles and more...

February 2004--Mold Techniques, Computers and Candlemaking, Making Easter Egg Chunk Candles and more...

January 2004--Marketing Natural Wax and Paraffin Candles, Layering Natural Wax Candles and more...

December 2003--Holiday Greetings, 2003 Year in Review, The 6 P's, Making Icicle Candles and more...

November 2003--Building Your Candle Product Line, Making Holiday Ornaments & Soap-on-a-Wick and more...

October 2003--Marketing Your Candles, Polyurethane Molds, Making Lemon Candles, and more...

September 2003--Packaging & Labeling, Essential Oils, Making Rolled Pillars with Beeswax Sheets, and more...

August 2003--Using Palm Wax, Increasing Your Profit Margins, Using Aluminum Molds, and more...

July 2003--Ultra Violet Light Absorbers, Reducing Shipping Costs, Dipping Techniques, and more...

June 2003--Choosing the Right Wick, Using a Wick Stick, Making Floater Candles, and more...

May 2003--New Products Review, Pouring Temperatures, Finishes For Your Candles, and more...

April 2003--Selecting Paraffin, Natural and “Hybrid” Waxes, Using Pillar Pins, and more...

March 2003--Selling & Marketing Candles, Making it Easier to Make Pillars, Wax Art Crystals and more...

February 2003--Pouring Temperatures, Votive Tips, Making Grubby Candles, and more...

January 2003--Candle Making Safety Tips, Instruction Labels, What To Do With Extra Wax and more...

December 2002--Polycarbonate Molds, Making Clear Snowball Candles, and more...

November 2002--Candle Making as a Second Language, The Story of Chandler, Natural F Wax, and more...

October 2002--Candle Making as a Second Language, Projects Review and more...

September 2002--Accessorizing Your Manufacturing, Making Clear Pillar Candles, and more...

July/August 2002--Making Cinnamon Roll Candles, Clear Pillar Base, New Products, and more...

May/June 2002--Back to Basics, Making F Wax Candles, and more...

April 2002--Making Streaked Candles, Wax 101 part 3: Natural Wax, and more...

March 2002--Making Crackled Candles, Wax 101 part 2: Gel Wax, and more...

February 2002--Making Easter Egg Candles, Wax 101: An Overview, and more...

January 2002 --Review of 2001, Frosty Snowman Candles, New Products, Safety Info and more...

December 2001--Botanical candles, making white candles white and more...

November 2001--Chunk candles, clearance sale!, candlemaking books and more...

October 2001--The new candle market, choosing gels, votive wicks and more...

August 2001--New products, new location , new web site and more...

July 2001--Selling & Marketing Candles (part 3), Candle Burn Times and more...

June 2001--Selling & Marketing Candles (part 2), UV Light Absorbers, Wax Additive Recommendations and more...

May 2001--Selling & Marketing Candles, Burning Instructions, Selecting Sustainer Bases and more...

April 2001--Natural Waxes, Candle Burn Times, Wax Pouring Temperatures and more...

March 2001--Making Wax Inserts, Blended vs. Non-Blended Waxes, Colors, Fragrances and more...

February 2001--Whipped Wax, Wax Art Crystal Wax, Gel Candles, Using Containers and more...

 

 

 


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The Candlewic Company

Supplies the candle making industry with candle making kits, molds and accessories including candle wax, gel, and wicks.

3765 Old Easton Road
Doylestown, Pennsylvania 18901
800-368-3352 | Local: 215-230-3601
Fax: 215-230-3606

info@candlewic.com




Official Distributors of: Penreco Candle Gels
Members: IGCA, National Candle Association



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