As we move into our new facility, we are interested to know what
changes our customers think would improve our service to them.
Also, many of our newsletter readers
do not purchase their supplies from Candlewic.
We would like
to understand
why.
Please answer openly and honestly.
1. Do you purchase
soap/candle making supplies from Candlewic?
Yes
No
If No, could you explain why?
I buy soap and candle making supplies
from
2. How long
have you been making candles/soap?
Less than 6 months
6 months to 1 year
1 to 3 years
3 years or more
3. How often do you purchase soap/candle making
supplies?
Once a week
Every other week
Once a month
3 to 4 times a year
Once year
I don't make candles or soap
4. When purchasing
soap/candle supplies, which factors affect your
decision
to buy?
Affects my decision most:
Affects my decision second:
Affects my decision third:
Affects my decision least:
5.
What suggestions do you have that would improve your experience
when purchasing soap/candle
making supplies from Candlewic?
6. What do you like most about your
experience when purchasing from Candlewic?
7. What do you like least about your
experience when purchasing from Candlewic?
8. Do you anticipate purchasing from
Candlewic again?
Yes
No
9. Would you like
to receive a copy of our new catalog in the mail?
Yes
No
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Company
All Rights Reserved. Not responsible for typographical errors. Prices subject
to change without notice.