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Candle Making
Frequently Asked Questions (FAQ)


Candlewic offers a complete line of candle making supplies including candle wax, candlewicks, candle molds, candle dyes, candle scents and candle making equipment. Here you will find answers to some of the most commonly asked questions about Candlewic and candle making.

Click on the questions below to learn more about candle making:

Q: When I use the Custom Wick Builder it asks me to chose a sustainer base, is that an important part of the wick assembly?
A: Yes it is very important and I would refer to our chart that we have for the different types and the recommended application. The first number always refers to the size of the base and the second number is the neck height which helps support the wick.

15 x 3 mm -- is a sustainer base which is about the size of a dime and has a neck height of 3 mm. This sustainer base is generally used in tea lights and small unscented votives.

15 x 6 mm -- is the same as above except the neck on this sustainer base is 6 mm high. This base is very popular to use in votives and small diameter containers for paraffin wax candles. It is used with gels but we would recommend a sustainer base with a 9 mm neck.

15 x 9 mm -- is the same sustainer base as above except the neck is 9 mm high. This sustainer base is very popular for use with gels and paraffin candles.

20 x 3 mm -- is a sustainer base about the size of a nickel with a neck height of 3 mm. This sustainer base is used extensively in votives and containers.

20 x 6 mm -- is the same as above except the neck is 6 mm high. It is used in paraffin candle containers and gel candles. We would recommend the 9 mm neck for gel candles.

20 x 9 mm -- is the same base as above except the neck is 9mm high. This base is very popular for gel candles.

33 x 3 mm -- is new to the marketplace and is great for votives. The diameter of this sustainer base ensures the wick will be centered in the bottom of the cup.
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The Candlewic Company

Supplies the candle making industry with candle making kits, molds and accessories including candle wax, gel, and wicks.

3765 Old Easton Road
Doylestown, Pennsylvania 18901
800-368-3352 | Local: 215-230-3601
Fax: 215-230-3606

Official Distributors of: Penreco Candle Gels
Members: IGCA, National Candle Association

Candle making supplies

candle wax
blended candle wax
international candle wax
granulated candle wax
soy wax


paraffin wax
beeswax sheets
candle gel wax
natural candle wax
candle wicks


candle molds
candle colors
candle scents
candle making kits
candle equipment
candle wax additives

Soap making supplies

soap making product details
melt & pour bases
essential oils
natural additives
soap molds
soap dyes


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All Rights Reserved. Not responsible for typographical errors. Prices subject to change without notice.

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