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Ordering Problems -- Submit a trouble
ticket to
tell us what kind of problem you are having. Please provide as
much detail as possible.
Product Questions or Can't Find What You're Looking For? -- Submit this
form to detail what products
you are looking for.
Questions About An Order -- Submit
this form to let us know what your question or problem is.
Call Now -- You can call our customer service representatives
during normal business hours (East Coast) at 800-368-3352.
If you are having problems putting an online order through, you
can print your shopping cart and fax it to us with you name and
phone number. We wil call you to complete the order. Our fax number
is 215-230-3606. We are sorry for the inconvenience.
Orders, Customer Service & Pickups
These are handled out of our Doylestown location:
The Candlewic Company
3765 Old Easton Road
Doylestown, Pennsylvania 18902
800-368-3352 | 215-230-3601
Fax: 215-230-3606
Returns
If you purchase a product and wish to return the item, please contact
the The Candlewic Company to arrange the return BEFORE returning
the products:
The Candlewic Company
3765 Old Easton Road
Doylestown, Pennsylvania 18902
800-368-3352 | 215-230-3601
Fax: 215-230-3606
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