I'm Having Problems With

Ordering online

    

Finding what I am looking for

  

A current order

  

Returning a product

  

Other Problems

Submit a trouble ticket to tell us what kind of problem you have.  Please give as much detail as possible.

Submit this form to detail what products you are looking for.

Submit this form to let us know what your question or problem is.

If you wish to return a product please contact The Candlewic Company to arrange the return.

If you have any other questions please contact our customer service representatives during normal business hours(east coast) at 800-368-3352